Card processing, Clover point of sale, and recurring billing for gyms and studios. Set up around monthly dues, class packs, personal training, and the front desk that manages all three.
You will not find any of these on a statement. They show up as a member count that stopped growing.
A card expires on the first of the month. Without automatic updates and retries, the dues stop, the member keeps training, and the gap gets found in a quarterly review.
A pack bought in January and abandoned in March is a member on their way out. Almost nobody has follow-up attached to an unused balance.
Personal training and small group carry the highest tickets in the building. If the rate on those was never looked at, it is the most expensive line you have.
Freezes, prorations, and cancellations handled manually mean errors, refunds, and a desk that is doing admin instead of selling.
We start from how the facility actually operates, then match the hardware and the program to it. These are the setups that commonly fit a gym or a boutique studio.
A Clover Station for check-in, retail, and drop-in sales, with a customer-facing screen so pricing is visible before anyone pays.
Monthly and annual billing on a stored card, with automatic card updates and retries so a routine decline does not become a cancellation.
Packs sold as items with the balance tracked, and single-class pricing that does not require a workaround at the desk.
Higher-ticket packages billed up front or in installments, with a card on file so renewals do not need a conversation.
Post a card price and a cash price. The terminal applies the correct total, so the processing cost sits in the card price instead of your margin.
Automated messages when attendance drops or a pack goes unused, which is the cheapest retention work available to you.
We mean likely literally. A 24-hour access gym and a boutique studio selling class packs need different setups, and the right answer starts with how your revenue actually recurs.
What you need depends on whether most of your money arrives as a draft on the first of the month or across the desk on the way in. Most facilities land on some version of these three.
Check-ins, drop-in fees, and the pro shop run on one screen, and the second screen faces the member so the price is in front of them before they tap. When someone moves from a class pack to monthly dues, the desk handles it there rather than on a paper form.
A trainer who has just sold a package should not walk the client back to the desk to pay for it. The Flex takes the card where the conversation happened, and it travels to a bootcamp in the park, a race expo booth, or the second location you cover on Saturdays.
A studio with a small lobby, a shake bar, or a second suite does not need another full station. The Mini handles apparel, supplements, and single-class sales on a counter with no room to spare, and it reports into the same day's totals as everything else.
If none of these match how your building actually works, tell us and we will spec something that does.
Access control, class scheduling, and member records stay where they are. We handle the payments and the recurring billing behind them.
You post a card price and a cash price. The terminal works out the correct total at checkout, so nothing is added at the end and nobody at the desk is doing math.
Both prices are on display before a customer reaches the counter, which is why almost nobody asks about it.
The terminal applies the right total. Your team keeps doing what they already do.
Program setup, signage, and terminal configuration are handled as part of onboarding rather than left to you.
Invented numbers, real arithmetic, so you can see how a monthly processing bill is built.
Those are made-up but realistic figures for a mid-size facility, and 3.2% is an illustration rather than a quote. Effective rates move with card mix, ticket size, and the program you choose, which is why we work from your actual statement instead of a guess.
Actual savings depend on your card mix, average monthly dues, and the program you choose. We will quote your specific number from a recent statement rather than a range from a website.
Some will ask. Dues are a recurring charge people look at every month, so the difference between the card price and the cash price is worth explaining once, properly, at signup.
The moment to explain the two prices is when someone joins, not on the first draft. Members who agreed to the card price on the way in do not call about it in March. The ones who find it later do, and they are right to.
Both prices go on the membership agreement, the price board, and the screen at the desk. When a member can see the cash price and choose it, the conversation ends quickly. Most keep paying by card anyway, because the draft is the convenient part.
Some studios price a premium experience and would rather absorb the cost than post two numbers. That is a defensible position. We will quote traditional pricing off the same statement so you can compare the two side by side and pick.
Retention work is cheaper than acquisition and almost nobody does it on schedule. Cajoon runs these without anyone at the desk having to remember.
Someone calls at eight in the evening asking about rates while your desk is covering the floor. A text goes back within seconds with hours and a booking link, so that lead does not move on to the studio down the road.
Ask the member who just finished their fortieth class, not everyone on the list at once. A request that goes out after a good run of attendance gets a different review than one sent at random.
Confirmations before a session and a nudge when a booked spot goes unclaimed. A waitlist only works if the next person hears about the opening in time to drive over.
A member who has not scanned in for three weeks is a cancellation in progress. An automatic message at that point reaches them while they still think of themselves as a member.
An online application that takes about five minutes.
We confirm the program and finalize the rate sheet with you.
Your Clover devices arrive configured for your business.
Plug in, run a test ticket, and you are live.
Maybe. The figure that decides it is the early termination fee, and most owners have never been told what theirs is. Ask for it in writing, send it over with a statement, and we will work out whether the monthly difference clears it before the term ends. Sometimes waiting is the right answer and we will say so.
You set a card price and a cash price for each membership. Recurring drafts run at the card price, because a card is what is on file. Members who pay cash or check at the desk pay the cash price. The billing record applies the right one, so nobody at the desk is doing arithmetic.
No. Member records, the class schedule, and door access stay exactly where they are. What changes is who processes the payments and runs the drafts behind them. Name the platform you use and we will confirm what connects and what stays manual while you can still walk away from the deal.
No. Nothing can be collected more than twelve months ahead of the service, so three years up front is not something we can board. Twelve months paid in advance is fine, and a longer agreement billed monthly is fine. If prepaid multi-year deals are how your studio funds itself, say so early and we will tell you where that leaves us.
Probably not. A studio that mostly collects dues can run on recurring billing plus one handheld for the occasional drop-in or retail sale. We would rather put one device in your building that gets used than three that sit there depreciating.
Not on its own. What decides those cases is a signed agreement, a clear cancellation term, and a record of the authorization stored with the billing. We can set the payment side up so that evidence exists and is easy to pull. You still have to win it with your own paperwork.
No sales call required to get a number. We read your most recent processing statement and tell you what you are actually paying, line by line.