Build workflows that text, email, tag, follow up, and route customers automatically — no developer, no Zapier, no spreadsheets. Drag-and-drop, live in minutes.
Missed call, form fill, payment, appointment booked, tag added, a date arriving, or a custom webhook. Any customer action can start a workflow.
SMS, email, voice drop, internal notification, calendar booking, contact tag, opportunity stage, CRM update, or a webhook to anywhere.
Branch by tag, source, location, last contact, lead score, custom field, or AI sentiment — smart logic without writing if-statements.
Drop in an AI action to categorize a lead, draft a personalized reply, or score intent — then branch on the result.
Wait 24 hours. Wait until 9 AM their local time. Wait until they open the email. Wait until next Tuesday. All built in.
Industry playbooks for dental recall, church guest follow-up, home-service estimates, salon rebook reminders, and more.
Trigger: missed call from a new number. Action: send an SMS within 60 seconds. Outcome: caller books or replies; lead saved to CRM.
Trigger: appointment marked complete. Action: review request after 2 hours. Outcome: routes to Google/Facebook or private feedback.
Trigger: 24 hours before an appointment. Action: SMS confirmation with one-tap reschedule. Outcome: no-shows drop 40–60%.
Trigger: form submitted on your website. Action: a 5-touch SMS + email sequence over 14 days. Outcome: 3–5× more leads booked.
Trigger: contact untouched for 90+ days. Action: personalized win-back offer by SMS. Outcome: ~18% average reactivation rate.
Trigger: birthday or signup anniversary. Action: a personalized message with a small gift. Outcome: loyalty up, churn down.
No. Everything is drag-and-drop — if you can use Google Calendar, you can build an automation.
Yes. Cajoon includes inbound and outbound webhooks for any third-party system, plus native integrations with the apps you already use.
For workflows involving your customer communications — SMS, email, calls, bookings, reviews — yes, and it doesn’t charge per task. Keep Zapier only for niche third-party connections.
Most users build and activate their first automation within 15 minutes of signing up — usually missed-call text-back, since it pays for itself fastest.
Everything included. Your first automation can be live in 15 minutes. EmeraldPay sets it up alongside your Clover payments.
Cajoon is an AI-powered business operations platform offered through EmeraldPay. Product capabilities and pricing are provided by Cajoon. Trademarks referenced are the property of their respective owners.