SMS
Sarah · “availability tomorrow?”
SMS, email, Instagram DMs, Facebook Messenger, website chat, WhatsApp, and Google Business messages — all in one stream. Reply where it’s faster. Never miss another customer.
SMS, email, Instagram, Messenger, WhatsApp, web chat, and Google Business — consolidated in one inbox with full history. Switch channel mid-conversation if you need to.
Cajoon AI suggests a reply based on the conversation context. Edit and send, or set rules to auto-respond to common questions.
Route by channel, keyword, or business hour. Sales questions go to sales, support to support — nothing falls through the cracks.
Push notifications when a message comes in. Reply from anywhere, with the same conversation history as desktop.
One-tap snippets for pricing, hours, directions, and booking links — personalize before sending.
Past visits, appointments, payments, tags, and notes — all on the side panel while you reply. No more “let me check on that.”
SMS, email, Instagram DM, Facebook Messenger, WhatsApp, Google Business Messages, your website chat widget, and inbound voice — call transcripts land here too.
Yes. Assignments, internal notes, and read receipts prevent two people from replying to the same message. Everyone sees the full conversation history.
Images, videos, voice messages, and documents come through across every channel, and you can reply with attachments in any thread.
Yes. Set rules so Cajoon AI handles FAQs like hours and pricing automatically — and escalates anything it’s not confident about to a human.
Everything included. Connect every channel in under 10 minutes. EmeraldPay sets it up alongside your Clover payments.
Cajoon is an AI-powered business operations platform offered through EmeraldPay. Product capabilities and pricing are provided by Cajoon. Trademarks referenced are the property of their respective owners.