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Dual Pricing
That Customers Understand

Accepting cards costs you money on every card sale. Dual pricing posts two prices, one for cash and one for card, so that cost sits in the posted price instead of coming out of your margin. The customer sees both before they choose, and the terminal charges the one that matches how they paid.

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Explainer video
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How it works

How Dual Pricing Works in the Real World

Dual pricing is simple: your business displays two prices upfront, one for cash and one for card. The customer sees pricing before they pay, chooses their payment method, and the system applies the correct total automatically. The result is a straightforward checkout experience and better protection for your margins on credit transactions.

A cash price of 50 dollars and a card price of 52 dollars posted side by side
1
Post two prices

Your menu, invoice, or checkout display clearly shows a cash price and a card price.

2
Customer chooses how to pay

Customers pick the option that works best for them. Nothing is added at the end of the sale.

3
Correct total is applied automatically

The payment flow recognizes the method and completes the sale with the right posted price.

What the customer sees
What your business gets
Cash price shown upfront
A familiar checkout and strong customer trust
Card price shown upfront
Better margin protection on credit transactions
The math

What the card price actually covers.

Our standard program posts a card price 4 percent above the cash price. That 4 percent is set to cover the cost of accepting cards, so the cost sits in the posted price rather than coming out of your margin.

Cash price (your price today)
Card price
Difference
$20.00
$20.80
$0.80
$75.00
$78.00
$3.00
$250.00
$260.00
$10.00
$1,000.00
$1,040.00
$40.00

Arithmetic on round numbers, not a quote. Four percent is our standard and it can be set lower, in which case part of the cost of processing stays with you. What you actually keep depends on your card mix, your ticket size, and the rate you are on today, which is why we work from a recent statement rather than from a table.

Clearing it up

Four things people get wrong about dual pricing.

What people thinkIt is a fee added at the end.
What is true

Nothing is added at checkout. Both prices are posted before the customer decides how to pay, and the one that matches their choice is the one they are charged. There is no separate line on the receipt because there is no extra line to add.

What people thinkIt is restricted by state.
What is true

That is the other methods of passing card costs along. Adding a percentage to a card sale at the register is limited by state law and by card brand rules. Dual pricing is posted pricing, and it works in all fifty states. Even the states that regulate the other approaches most tightly require both prices to be displayed, which is exactly what dual pricing does by design.

What people thinkDebit customers get the cash price.
What is true

They do not. Debit is a card. Credit and debit are both charged the posted card price.

What people thinkIt is the same as raising my prices.
What is true

Raising your prices charges everyone the same, whether they cost you more to serve or not. Dual pricing leaves your cash price where it is and puts the cost of card acceptance on the sales that create it.

The honest answers

What owners push back on.

My customers will be annoyed.

The merchants we have running it report very few pushbacks. The friction usually comes from a charge appearing at the end of a sale, when the customer feels caught out. Posted pricing removes that moment, because both numbers are visible before anyone decides how to pay.

My staff will be explaining it all day.

Both prices are on the menu, the shelf, or the estimate, so most of the explaining happens before anyone reaches the counter. Depending on the device and the app you run, your team either selects the tender at checkout or the terminal handles it.

What if I want out later?

It is a paperwork change. No equipment swap, no re-application, and nothing about your counter has to change.

Four percent sounds like a lot.

It is set to cover what card acceptance costs, not to add margin. It can be set lower, and some merchants do that, which means part of the processing cost stays with you.

Getting set up

Simple rollout. Clean execution.

Dual pricing works best when it’s implemented consistently: clear price displays, smooth checkout behavior, and the right guidance for staff. EmeraldPay helps you launch with a setup that customers understand and your team can run confidently.

Setup & Configuration

Get the program live the right way.

  • Dual pricing rules configured to your needs
  • Checkout flow verification (cash vs card handling)
  • Best-practice guidance for clear price display
Day-to-Day Processing

Smooth checkout your staff can trust.

  • Automatic application of posted pricing
  • Consistent customer experience at the point of sale
  • Reporting aligned with how you price
Support & Optimization

Help when you need it, upgrades when you want them.

  • Staff-friendly training and refreshers
  • Program tuning as your business evolves
  • Guidance to keep messaging clear
Common questions

Questions owners ask before they switch.

Do checks get the cash price?

Yes. A check is charged the posted cash price, at the counter and over the phone.

Can I take phone, invoice, or online orders on this?

Card sales away from the counter need an alternative tender available, and that is normally a check at the cash price. Tell us how much of your volume is not face to face when you apply and we will set it up around that.

Does the card price show as a separate line on the receipt?

No. There is no added line item. The customer is charged the posted price that matches how they paid, and that is the number on the receipt.

Do I need different hardware for this?

No. Dual pricing is a configuration on the equipment you are running. What differs between setups is whether your team selects the tender at checkout or the terminal does it.

Can I set the difference at something other than four percent?

Yes. Four percent is our standard because it is set to cover what card acceptance costs. Setting it lower means part of that cost stays with you.

How do I go back to standard pricing?

A paperwork change. No equipment swap and no re-application.

Get started

Ready to launch Dual Pricing?

Clear posted pricing, customer choice, and a checkout experience that stays simple.

Two prices, posted upfrontCash and card, before checkout
The right total, applied automaticallyNo math at the counter
Configured during onboardingRules and checkout flow set up with you